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Upcoming Changes To Your Billing 2024

Thank you for your continued loyalty. At KubeNet it is our mission to provide you with the highest-quality products and services, and we are committed to maintaining those standards for everyone.


We understand that things are tough at the moment, so alongside investing in agile products and enhanced service delivery, we are committed to keeping our prices as low as we can. However, the costs of providing our services to this standard has significantly increased, and is impacting the entire industry. Many of our subscriptions and suppliers have raised their prices, and we'll be making changes too.


These price changes are effective from 1 April 2024. No action is needed from you, but you can find out more information about the changes in the table below.

Service Type

Percentage Increase

Openreach Fixed Line Rental

10%

Hosted Voice & SIP LIcenses

9-15% (dependent on service)

Broadband & FTTC/FTTP

10%

Fibre Circuits & Connectivity

7.5% - 10% (dependent on carrier)

Subscription Services

Upto 12.5% (dependent on product/service)

Mobiles

9%

Fraud Monitoring and Prevention

11p

Fault Assurance

15p


It's important to note that these price changes are happening everywhere, however, we still believe that our rates provide exceptional value and remain competitive in the market. We understand that this news may be unwelcome, but please rest assured that our goal is always to deliver exceptional products and services that power your business.


If you do have any questions about these changes, our team are here to help. Please don't hesitate to get in touch with your Account Manager directly, or email us at billing.support@kubenet.net, where we will be happy to assist you.


Thank you for your continued support and understanding.


Team Kube

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