What is hosted telephony?
Hosted telephony, also known as hosted VoIP (Voice over Internet Protocol), is a cloud-based telephone system that enables businesses to make and receive phone calls using the internet. Instead of relying on traditional phone lines, hosted telephony uses the internet to transmit voice data in the form of digital packets.
With advanced telephony features that fit around your business needs, more reliable connections and the ability to take calls no matter where you or your team are located, hosted telephony allows your business to connect faster and work smarter.
Make and take calls from anywhere
With hosted telephony, you're no longer tethered to your desk when it comes to making and taking calls. Whether you're at home, on the road, or working remotely, hosted VoIP allows you to make and receive calls from anywhere with an internet connection. That means your business stays connected with your team, clients, and customers no matter where you are.
With access to all call features at all times, including Hunt groups, auto-attendant, call reporting, company directory, and call routing, you can ensure that your whole team always have full functionality. And because hosted telephony is cloud-based, you don't need to worry about any physical equipment or maintenance - everything is taken care of by us - giving your business the freedom and flexibility to work how you want.
Advanced communication and collaboration
Hosted telephony offers a range of call handling features, including call forwarding, voicemail, call waiting, and call routing. Working with KubeNet, you can easily customise these features to meet your specific needs, ensuring that you never miss an important call.
What's more, because hosted telephony eliminates the need for physical hardware and equipment, it is generally a more cost-effective, future-proof solution than traditional telephone line solutions.
So no matter how your business operates, hosted telephony not only tailors to your requirements, it saves you money.
Our Hosted Telephony Packages
Whether you need a simple Hosted Telephony solution or your business requires advanced features and integrations, we work with you to find a package tailored to your needs.
Features | Bronze | Silver | Gold |
|---|---|---|---|
Deskphone License | ✔ | ✔ | ✔ |
DDI | ✔ | ✔ | ✔ |
Desktop Client | ✔ | ✔ | |
Monday-Friday Remote Support (09:00-17:00) | ✔ | ✔ | |
Mobile Client | ✔ | ✔ | |
Call Bundle (2000 local, national, and mobile minutes) | ✔ | ✔ | |
Weekend Remote Support | ✔ | ||
90 Days Call Recording | ✔ | ||
CRM Integration | ✔ | ||
Out Of Hours Support | ✔ |
Why choose Hosted Telephony?
Increased Flexibility
Hosted telephony allows you to work from anywhere with an internet connection, giving you and your team the freedom and flexibility to work the way you want whilst always staying connected and collaborative.
Advanced Call Handling
Hosted telephony offers a range of advanced call handling features, including call routing and voicemail, ensuring that you never miss an important call again. You also have the freedom to easily customise your call routing and forwarding options.
Enhanced Scalability
Hosted telephony is highly scalable, making it a great solution for businesses of all sizes. This means you can easily add or remove phone lines and features as your business grows and evolves.
High Quality Voice and Data
Hosted telephony uses high-quality voice and data transmission, ensuring that your calls are always clear and reliable, no matter where you are - helping you maintain strong relationships with your customers, clients, and partners.
Your Trusted Technology Partner
At KubeNet we work in partnership with your business to deliver bespoke solutions that meet your specific requirements.
Why you should choose KubeNet for your Hosted Telephony
Industry leading UK-based customer service and support
Dedicated account manager and customer services representative
Advanced call-handling, no matter where you work
Improved customer engagement
Guaranteed to cut costs while delivering a cutting-edge service
Easy integration with your other systems including CRM
Full range of features to simplify communication
Scalable to your business - add or remove phone lines to suit your business needs