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Managed Services

Image by Andrea De Santis

Award-winning Managed IT Services

Simplify your IT, amplify your business

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24/7 INFRASTRUCTURE MANAGED SERVICES

Does your business struggle to keep pace with the ever-changing technology landscape? Do you worry about being able to meet increasing cyber security standards? You're not alone.

Businesses are turning to KubeNet to help them maintain a robust and secure IT infrastructure that supports business as usual, whilst also support them in keeping a competitive edge with the latest developments in technology.

Whether you're seeking co-managed IT support for your in-house IT team, or complete IT management outsourcing, we work with you to find the right level of support for your business. With our expertise and comprehensive services, we can cater to your specific IT needs and deliver reliable solutions tailored to your specific needs - streamlining your IT and boosting your productivity.

How It Works

Our managed service framework is designed to provide comprehensive support to our clients through a flexible and scalable approach. Our service model is based on a deep understanding of our clients' needs and goals, allowing us to tailor our services to meet their specific requirements.

 

With our managed service framework, our clients can focus on their core business, while we take care of the technology that drives their success.

We have continuous surveillance and oversight of your systems and network, around the clock - ensuring fast detection and resolution of issues and potential threats.

We implement strategies, plans, and processes to ensure the resilience and recovery of your critical business operations in the face of disruptions or disasters - minimising downtime and maintaining continuity.

We provide hands-on assistance and technical expertise directly at your place of business, offering immediate troubleshooting, maintenance, and resolution of issues to optimise system performance and minimise downtime.

We deliver computing resources such as storage, processing power and software applications securely over the internet - allowing you to access and utilise your essential business resources where ever you are, whenever you need them.

We can help oversee relationships with external vendors, ensuring effective collaboration, and alignment with your business objectives - maximising the value and outcomes from your partnerships.

We provide technical assistance specifically tailored to your mobile devices, addressing issues related to device setup, configuration, connectivity, app support and security - keeping you operational at all times.

We can build comprehensive records and documentation of critical information about your network infrastructure including network topology, device configurations, IP addresses, protocols and more.

Protect your systems, networks and data from unauthorised access, breaches, and malicious activities with firewall, vulnerability scanning, MFA, password protection and more. 

We identify, prevent and resolve potential issues or performance bottlenecks through regular and planned maintenance activites e.g. system updates, patching, hardware inspections and performance optimisation.

We take a strategic approach to acquiring goods, services, or resources for your business, including vendor selection, negotiation and supplier relationship management - always obtaining a high quality of products and services that meet your needs.

Our service desk team are on hand to help you with any technical issues you may have - troubleshooting problems, providing guidance and offering solutions without the need for us to attend site - keeping support efficient and timely.

We establish and implement uniform processes across your business to ensure consistency, interoperability and efficiency in all operations - making it easier to communicate and collaborate.

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Award-Winning Fully Outsourced IT Management

A comprehensive solution for all your IT needs. With fully managed IT services, our team become an extension of your business, taking care of everything; from monitoring your systems to providing round-the-clock support and even planning for the future.

Co-Managed IT Support

Provides you with the flexibility to choose the level of support you need, when you need it. Our team of experts work in partnership with your in-house IT team to provide versatile, scalable support that keeps your business running smoothly. 

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Co-Managed vs Fully Managed 

Aspect
Co-Managed
Fully Managed
Scalability
Provides scalability based on your needs and budget, adapting to your changing requirements.
Provides scalability, but may be constrained to the service chosen, ensuring reliable service delivery.
Decision-Making
Joint decision-making between your in-house IT team and KubeNet, benefiting from collective insights.
KubeNet makes all business-as-usual IT-related decisions, providing streamlined decision-making process.
Monitoring and Support
Shared monitoring and support responsibilities, leveraging combined efforts for efficient issue resolution.
KubeNet handles all monitoring and support tasks, ensuring dedicated and prompt support.
Customisation
Allows for customisation based on your specific business requirements, tailoring our IT services to your unique needs.
May have limited customisation options as services are predetermined, but ensures a consistent and standardised service delivery.
Cost
May be more cost-effective than fully managed IT services as in-house team can handle some tasks, allowing you to optimise your IT budget.
May have higher IT costs as all IT tasks are outsourced, but ensures comprehensive and reliable IT management where you need it most.
Expertise
Relies on the expertise of both in-house IT team and KubeNet, leveraging diverse skill sets and knowledge.
Relies on the expertise of KubeNet, benefiting from our specialised skills and experience.
Flexibility
Provides flexibility to scale up or down IT services as needed, accomodating changing business needs.
Provides less flexibility due to full control of IT management, ensuring consistent and standardised service delivery.
Workload Distribution
Shared between in-house IT team and KubeNet, distributing tasks and reducing the burden on in-house team.
KubeNet handles the majority of workload, freeing you up to focus on strategic initiatives.
Control
In-house IT team retains control over certain aspects of IT management.
KubeNet has full control over all IT management tasks, providing efficient and streamlined operations.
Scope of Services
Customisable and tailored to compliment existing in-house IT capabilities, providing flexibility and optimisation.
Comprehensive and covers all IT functions, ensuring a holistic and proactive approach to IT management.
Responsibility
Shared between in-house IT team and KubeNet, leveraging in-house expertise with external support.
Entirely handled by KubeNet, allowing for specialised expertise and focus on core business activities.
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