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Company Profile
OEUK is the leading trade association for the UK offshore energy industry, representing over 470 member organisations across the sector. Its membership spans a diverse range of businesses, from major energy companies and independent operators to organisations working across offshore wind, hydrogen and the wider energy supply chain.
With a history stretching back five decades, OEUK plays an important role in engaging, informing and championing the offshore energy industry. Working closely with government, policymakers and industry partners, OEUK helps shape the future of the sector and supports the delivery of the UK’s energy needs safely, securely and sustainably.
The Objective
OEUK required a dependable, trusted and responsive IT partner with a strong track record of managing complete IT estates, from end user support through to underlying infrastructure. The organisation needed a partner that could provide consistent day-to-day support while also taking a proactive approach to maintaining and improving its wider technology environment.
By outsourcing the management of its IT estate, OEUK could reduce the operational burden on its internal team and ensure its users had access to responsive technical support when required. This would enable the OEUK team to remain focused on representing the industry, engaging with policymakers and delivering value to its members, while KubeNet provided the technical expertise needed to improve, secure and develop its technology estate.
The Challenge
OEUK required assurance that its high standards of IT support, from end user services through to underlying infrastructure, would be maintained by a trusted and experienced partner. KubeNet’s track record within the energy sector, combined with a team of engineers across Aberdeen and the wider UK, provided OEUK with access to the technical expertise and local presence it needed. This also meant KubeNet could provide responsive onsite assistance when required, while maintaining consistent remote support across the wider IT environment.
Our Approach
Fully Outsourced Managed IT Services
KubeNet took on full responsibility for OEUK’s IT estate, covering both end user support and
infrastructure management as a single, fully outsourced managed service and includes;
· IT & Infrastructure support - Day-to-day support and management across OEUK’s IT environment.
· Cyber Security - Initial cyber security triage and support, working alongside OEUK’s existing SecureTeam agreement.
· Full support to achieve Cyber Essentials
· Full Microsoft Estate management - Ongoing management and support across OEUK’s Microsoft environment.
· Connectivity - Management and support of OEUK’s connectivity requirements.
· Procurement - Support with sourcing and procuring hardware, software and associated technology.
A Trusted, Long-Term Partnership
KubeNet has built a long-standing relationship with OEUK, acting as a genuine extension of their team and a trusted supplier they can rely on. Through regular communication and a strong understanding of OEUK’s operational requirements, KubeNet provides ongoing technical guidance alongside responsive day-to-day support.
The partnership allows OEUK to access a wider team of technical expertise while maintaining a consistent and dependable approach to managing its IT environment.
Results
Full outsourced management of end user and infrastructure IT, giving OEUK a single partner responsible for the day-to-day management, support and maintenance of its wider technology environment.
Providing OEUK with direct access to KubeNet engineers when onsite assistance is required, while maintaining responsive support remotely between visit.
A trusted, dependable IT partner OEUK can rely on day-to-day, with KubeNet acting as an extension of the OEUK team and providing ongoing technical expertise, guidance and responsive support.
Consistent, full support from a supplier OEUK trusts, bringing together end user support, infrastructure management, connectivity, Microsoft and wider technology services under one established and accountable partnership.
Hear from OEUK
Kevin Rennie, CRM & Systems Manager, shared his thoughts on OEUK's long-term partnership with KubeNet:
"At Offshore Energies UK (OEUK), KubeNet Support has become a trusted and valued extension of our IT function. Their team provides dependable day-to-day support across our infrastructure estate, ensuring that critical systems remain secure, available and operating efficiently."
"What sets KubeNet apart is not only their technical expertise but also the depth of knowledge available across their organisation. Whether dealing with routine operational requirements, infrastructure improvements, connectivity issues, cyber security initiatives or complex technical challenges, their team consistently demonstrates professionalism, responsiveness and a genuine commitment to delivering the right outcome."
"KubeNet has played an important role in supporting our cyber security objectives, including our efforts to achieve and maintain Cyber Essentials Plus certification. Their guidance, technical capability and proactive approach have helped strengthen our overall security posture, ensuring that security considerations remain embedded within our daily operations."
"The team regularly goes above and beyond expectations, providing practical advice, rapid issue resolution and valuable insight that helps us make informed technology decisions. Their willingness to work collaboratively and take ownership of challenges gives us confidence that we have the right support in place when it matters most."
"The benefits of KubeNet's support extend across all areas of IT within OEUK. From infrastructure and networking through to security, operational resilience and user support, they continue to be a reliable partner who contributes positively to our organisation's success."
"We value the relationship we have built with KubeNet and would have no hesitation in recommending their services to organisations seeking a knowledgeable, responsive and security-focused IT partner."
Conclusion
Now in it’s 12th year, KubeNet gives the OEUK team the confidence that their technology is in safe, capable hands and is backed by a trusted partner genuinely invested in their success who keeps them updated with technology developments which will enhance and benefit the continued success of the business.
Key Results
Fully outsourced managed IT service - end user & infrastructure.
Long-standing, trusted supplier relationship.
Working alongside OEUK’s existing SecureTeam agreement supporting with Cyber Security.
Digital transformation support.