Kirk Lovegrove & Company

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The Company

Kirk Lovegrove & Company (KLC) is an energy advisory company, established in 2018 and based in London with global reach, providing trusted, independent and expert advice to clients across the oil and gas and wider energy sector. 

The firm specialises in strategy and M&A, asset acquisitions and disposals, bank financing and treasury, supporting clients through complex commercial and financial decisions across the energy industry. With a senior team bringing decades of experience in energy banking and advisory, KLC combines deep sector knowledge with an independent approach tailored to the needs of each client. 

The company works with organisations across the energy sector, providing strategic advice and specialist expertise to support transactions, investment decisions and long term business objectives. KLC is authorised and regulated by the UK Financial Conduct Authority.

The Objective

Kirk Lovegrove & Company needed a dependable, trusted IT partner capable of managing its entire IT estate, from end user support through to infrastructure, so its team could focus on its core operations without technology getting in the way. 

As a specialist energy advisory firm handling sensitive client, financial and transaction data, KLC needed confidence that its IT environment was secure, reliable and well managed. The business required a responsive partner that could provide consistent support to its users while also managing the underlying infrastructure, ensuring any issues could be addressed quickly and effectively. 

KLC also wanted a single point of contact for its IT requirements, providing access to the right technical expertise while allowing its internal team to focus on delivering high quality advice and services to its clients.

The Challenge

As a boutique advisory firm handling sensitive client and transaction data, KLC needed assurance that its day to day IT, from user support to underlying infrastructure, was in safe hands, with a responsive partner on hand both remotely and onsite. 

With its technology supporting the delivery of specialist advice and the management of sensitive information, any IT issues needed to be addressed quickly to minimise disruption and maintain productivity. 

KLC therefore needed a reliable IT partner that could provide consistent support, maintain its infrastructure and respond quickly when technical issues arose. Regular onsite support was also important, giving KLC direct access to experienced engineers who could provide practical assistance when required, alongside the wider remote support available from the KubeNet team.

Our Approach

Fully Outsourced Managed IT Services

KubeNet provides KLC with a complete managed IT service, taking responsibility for the technology its team relies on every day.

From supporting individual users and resolving technical issues through to managing the wider infrastructure, KubeNet provides a joined up service that gives KLC access to the technical expertise it needs without adding additional demands to its internal team.

This allows KLC to concentrate on its advisory work while KubeNet manages the technology supporting its operations.

Weekly Onsite Support

KLC benefits from dedicated weekly onsite support, providing regular opportunities for its team to work directly with KubeNet engineers.

These visits allow our engineers to deal with technical requirements in person, provide hands on assistance and gain a clear understanding of how KLC's teams use their technology.

Onsite support is complemented by remote assistance, ensuring KLC can access help between visits whenever it is required.

A Trusted, Long-Term Partnership

Over time, KubeNet has developed a strong working relationship with KLC, gaining an in depth understanding of its business, people and technology requirements.

Rather than simply providing a reactive IT service, KubeNet works closely with the KLC team to provide ongoing support, advice and technical expertise.

This established relationship gives KLC a dependable technology partner that understands the importance of its work and can adapt its support as the business continues to develop.

The Results

Full outsourced management of end user and infrastructure IT, giving Kirk Lovegrove & Company access to a complete IT service without needing to manage the different elements of its technology environment internally. KubeNet manages both day to day user requirements and the underlying infrastructure, providing a coordinated service that supports KLC's teams and the systems they rely on.

Regular weekly onsite support, alongside remote service, giving KLC's employees regular access to KubeNet engineers at its London office. These visits provide an opportunity to deal with issues directly, offer hands on technical assistance and address any requirements that benefit from an onsite presence. Remote support provides additional coverage between visits, ensuring help remains available when needed.

A trusted, dependable IT partner Kirk Lovegrove & Company can rely on day-to-day, with KubeNet providing ongoing technical expertise and support across the business. By developing a strong understanding of KLC's operations, systems and working environment, KubeNet is able to provide relevant advice and practical support that aligns with the needs of the firm and its employees.

Consistent, full support from a supplier Kirk Lovegrove & Company trusts, bringing together user support, infrastructure management, onsite engineering and remote assistance within one established service. The long standing relationship provides continuity for KLC, with a familiar team available to support its technology requirements and help ensure its employees can work effectively without unnecessary IT disruption.

Conclusion

By taking full ownership of Kirk Lovegrove & Company’s IT support and infrastructure, KubeNet gives the team confidence that their technology is in safe, capable hands, backed by a trusted partner genuinely invested in their success. 

By combining fully outsourced managed IT services with regular onsite support and responsive remote assistance, KubeNet provides KLC with a dependable service that covers both its day to day technology requirements and wider infrastructure needs. 

This ensures that KLC's employees have access to the support and expertise they need to work effectively, while any technical issues can be addressed quickly and with minimal disruption.

KubeNet's long standing relationship with KLC also means our team has developed a strong understanding of the firm's working environment, systems and operational requirements. This familiarity allows us to provide support that is tailored to the business rather than taking a one size fits all approach. 

With a trusted IT partner managing its technology, KLC can focus on delivering specialist advice to its clients, confident that its IT environment is being actively supported and maintained by a team that understands its business and is committed to supporting its continued success.