fatBuzz
KubeNet provides fatBuzz with a trusted technology partnership spanning network, telephony and IT support. With a seamless transition to fully managed IT services and ongoing responsive support, we ensure fatBuzz’s technology remains reliable, secure and fully supported, allowing the team to focus on delivering for its clients.
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The Company
fatBuzz is a full-service marketing agency, established in 1986, providing a wide range of marketing services to organisations across the UK. Its dedicated team, based in Kinning Park, Glasgow, supports clients across a variety of sectors, helping them compete and grow in today’s marketplace.
Strong client relationships are central to fatBuzz’s approach, with regular face-to-face meetings and ongoing communication ensuring the team understands each client’s business, priorities and opportunities. This allows fatBuzz to provide proactive, effective marketing support tailored to each organisation.
The Relationship
At KubeNet, we believe strong, long-term relationships are built on more than simply delivering a service. Understanding our clients, communicating clearly and providing dependable support are central to the way we work.
Our partnership with fatBuzz is a great example of this approach, with KubeNet supporting its network and phone systems for almost a decade before expanding our role to include IT support.
"We've worked with KubeNet for almost 10 years for our network and phone systems and the service has been consistently outstanding. Their team has always been responsive, knowledgeable and proactive, giving us complete confidence that our communications are in safe hands."
That long-standing relationship provided a strong foundation when fatBuzz decided to move its IT support to a new provider, with KubeNet already familiar with its technology environment and business requirements.
"When the time came to move our IT support to a new provider, choosing KubeNet was an easy decision. The migration from our previous supplier was managed seamlessly from start to finish. Every stage of the handover was carefully planned and executed, with regular updates keeping us informed throughout the process and ensuring we always knew exactly what was happening."
Careful planning and clear communication helped ensure the transition was straightforward for the fatBuzz team, with KubeNet managing the technical work behind the scenes.
"What impressed us most was how effortless the transition felt. Kubenet handled everything behind the scenes, meaning there was absolutely no disruption to our day-to-day operations. Our team was able to continue working as normal while they took care of every detail, making what could have been a stressful process completely straightforward."
For KubeNet, delivering a smooth transition is only part of building a successful partnership. The aim is to provide the same level of professionalism, responsiveness and attention to detail throughout the relationship.
"KubeNet's professionalism, communication and attention to detail have been second to none. We genuinely value them as a trusted technology partner and wouldn't hesitate to recommend them to any business looking for reliable network, telephone and IT support."
Ultimately, KubeNet’s partnership with fatBuzz reflects our commitment to providing reliable technology support that businesses can trust. From network and telephony to fully managed IT, we work closely with our clients to ensure their technology is well supported, their teams can work without disruption, and they have a partner they can rely on as their needs evolve.
Key Results
Almost 10 years of trusted technology support, with KubeNet providing reliable network and telephony services to fatBuzz over the course of a long-standing partnership.
Seamless transition to fully managed IT support, with KubeNet carefully planning and managing the migration from fatBuzz’s previous IT provider.
Zero disruption to day-to-day operations, allowing the fatBuzz team to continue working as normal while KubeNet managed the transition behind the scenes.
A complete technology partnership, bringing together network, telephony and IT support with responsive service, clear communication and ongoing technical expertise.