Download a PDF of this Case Study Here
The Company
Cromarty Arts Trust is a charitable organisation based in Cromarty, supporting the local community through its work across three sites. With multiple locations to manage, reliable connectivity, telephony and IT infrastructure are essential to supporting its teams and enabling the organisation to operate effectively.
As a charity, Cromarty Arts Trust also needs to ensure its technology provides strong value for money, making it important to have reliable services in place while keeping costs proportionate to its requirements.
“We’ve had an excellent experience with KubeNet, particularly with Stuart Casey, who has managed our service delivery from start to finish. Stuart took the time to carry out a site visit, listened carefully to our organisation’s unique needs, and made sure everything was clearly explained and thoughtfully planned. His attention to detail and proactive communication gave us real confidence throughout the process, and it genuinely felt like our requirements were being understood rather than treated as a one‑size‑fits‑all solution. The level of service has been professional, responsive, and well organised.” | Sharan Brown, Cromarty Arts Trust
The Challenge
With three sites across Cromarty, Cromarty Arts Trust needed dependable connectivity, telephony and infrastructure across each location. Some of its existing technology was also becoming outdated, including analogue services and hardware that required modernisation.
The Trust also wanted to review its telephony provision to ensure its licensing model reflected the way the organisation operates today. There was an opportunity to simplify the existing setup, remove unnecessary costs and ensure the services in place were appropriate for its requirements.
As a charitable organisation, managing technology costs was particularly important. Cromarty Arts Trust needed to balance the requirement for reliable, modern technology with the need to make careful use of its available budget.
How KubeNet Helped
KubeNet provides Cromarty Arts Trust with connectivity, telephony and infrastructure support across its three sites in Cromarty, helping to provide a more consistent and reliable technology environment.
As part of the work, KubeNet helped the Trust move away from its existing analogue services, replacing outdated technology with more appropriate modern solutions. Hardware was also refreshed, providing a stronger and more reliable foundation for the Trust's IT environment.
KubeNet also reviewed the Trust's telephony requirements and refined its licensing model to better reflect how the organisation uses its services. This helped streamline the telephony setup while also reducing the associated commercial costs.
Recognising Cromarty Arts Trust's status as a charity, KubeNet also reviewed its commercials and reduced costs where possible. This has helped the Trust access the technology and support it needs while making its IT investment more sustainable.
Further work is also planned across all three sites, with KubeNet looking to complete more in-depth cabling and coverage improvements. This will help strengthen end to end connectivity and provide a more consistent experience across each location.
The Results
Connectivity, telephony and infrastructure support across three sites, giving Cromarty Arts Trust a single technology partner to manage and support its key IT requirements across all of its locations. This provides greater consistency and a clear point of contact for ongoing technology needs.
Analogue services removed and hardware refreshed, helping the Trust move away from outdated technology and introduce more modern, reliable solutions to support its day to day operations. This provides a stronger foundation for its teams and future technology requirements.
Telephony licensing and commercials streamlined, with KubeNet reviewing the Trust's requirements and refining its licensing model to better suit how the service is used, while helping reduce unnecessary costs. This ensures the Trust is paying for services that better reflect its actual needs.
Reduced technology costs for the charity, with KubeNet reviewing its commercials to provide better value and ensure the Trust can access the services it needs while making effective use of its available budget. This helps the Trust direct more of its resources towards its wider charitable work.
Conclusion
KubeNet's support for Cromarty Arts Trust is continuing, with further work planned to improve cabling and coverage across all three sites. These improvements will help strengthen end to end connectivity and provide the Trust with a more consistent technology environment across its locations.
Through ongoing support across connectivity, telephony and infrastructure, KubeNet is helping Cromarty Arts Trust modernise its technology while keeping its services practical and cost effective. This allows the Trust to focus its resources on its work within the community, with the confidence that its technology is being supported by a trusted partner.
Key Results
Connectivity, telephony and infrastructure support across three sites, providing Cromarty Arts Trust with a single technology partner.
Analogue services removed and hardware refreshed, replacing outdated technology with more reliable solutions.
Telephony licensing and commercials streamlined to better reflect the Trust’s requirements and reduce unnecessary costs.
Technology costs reduced, helping the Trust make better use of its budget and direct more resources towards its charitable work.