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Introduction

KubeNet partnered with Minerva Innovation Group to simplify and strengthen their IT environment. By moving away from multiple disconnected suppliers and migrating to a fully managed Microsoft 365 setup with Teams calling and integrated support, KubeNet delivered cost savings, increased reliability, and a better user experience for the entire team.

The Company

Minerva Innovation Group is an award-winning research and development funding specialist, helping businesses across the UK and Ireland access R&D tax relief. With a focus on ethical claiming practices and transparent support, Minerva works predominantly with SMEs across a wide range of sectors.

As the business grew, so did the complexity of its IT setup. With separate suppliers for telephony, Microsoft licensing, and cyber security, Minerva Innovation Group was looking to streamline operations, reduce costs, and ensure reliable day-to-day support. They chose to consolidate services with KubeNet and are now fully supported through our managed IT service, including Teams calling, Microsoft licensing, and layered cyber protection.

Objective

The primary objective of this project was to simplify and strengthen Minerva Innovation Group’s IT environment by consolidating services and enabling a more integrated, secure setup that would support long-term growth. Our goal was to:

• Migrate all company data and systems from Google Workspace to Microsoft 365 to unlock the full capabilities of the Microsoft ecosystem

• Streamline the management of IT, telephony, cyber security, and licensing by consolidating services under a single provider

• Provide a stable, secure foundation for the business with fully managed IT support and proactive cyber protection

  
  

The Challenge

Minerva Innovation Group was already familiar with KubeNet through our ongoing presence at Clyde Gateway, where our regular onsite days and proactive support had made a strong impression. Following an in-depth discovery process, we worked closely with the team to understand the day-to-day challenges they were facing. From there, we scoped and delivered a fully managed IT solution that introduced new services, reduced overall costs, and significantly improved both functionality and support.

The project was delivered in clearly defined stages, with full transparency on timelines and outcomes. Services were rolled out in a phased approach to minimise disruption, with each element carefully tested and supported post-deployment. This included the migration from Google Workspace to Microsoft 365, the implementation of Teams calling, and the activation of security and support services under a single managed package.

Following project completion, Minerva Innovation Group continues to receive regular support through our service desk and monthly onsite days at Clyde Gateway. Our account management team maintains regular check-ins to ensure their setup evolves with the business and that their IT continues to perform reliably and securely.

Conclusion

By taking a consultative, step-by-step approach, KubeNet helped Minerva Innovation Group transition from a fragmented IT setup to a fully managed, streamlined service model. The migration to Microsoft 365, combined with integrated voice and cyber protection, has improved system performance and simplified day-to-day operations.

With direct access to expert support and regular onsite engagement, Minerva Innovation Group now benefits from greater reliability, faster issue resolution, and a technology partner aligned with their business goals. The result is a more efficient, secure IT environment that supports both current needs and future growth.

Customer Testimonial

“Since partnering with KubeNet, we’ve been consistently impressed by the quality of their service. They supported a smooth transition from one IT system to another, now oversee our cybersecurity, and manage all aspects of our IT, from day-to-day issues and onboarding new team members to emergency support. Their team communicates clearly, is highly responsive, and always willing to help. We’re very pleased with the support they’ve provided and would confidently recommend them.” - Adam Pearce, Director