JWF Group Ltd

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The Company

Established in 1962, JWF is a Glasgow-based measurement engineering specialist providing industrial process instrumentation, commissioning and calibration, alongside bespoke data software solutions.

Supporting customers across the Energy, Food and Beverage, and Utilities sectors, JWF helps organisations improve efficiency, reduce costs, meet evolving regulations, identify waste and enhance overall performance through innovative measurement and data solutions.

The JWF Group also includes Oldham-based Stream Measurement, which was acquired in 2019, further strengthening the Group’s capabilities and reach within the measurement and data solutions sector.

The Objective

In 2019, JWF required an infrastructure upgrade across its managed internet and Wi-Fi services, alongside an upgrade to its on-premises Mitel PABX. The project also included the transition to Mitel MiCollab, supported by SIP trunks and ongoing maintenance.

This upgrade was designed to modernise JWF’s communications infrastructure, improve connectivity and provide a more reliable platform for its teams.

By bringing these services together, KubeNet was able to provide JWF with a more robust and scalable communications environment, while ensuring the technology could continue to support the business as its requirements evolved.

The Journey

Following the initial project, which included increased internet bandwidth, the configuration and management of Meraki access points, and the upgraded phone system, JWF acquired Stream Measurement in 2019. The acquisition represented an important step in the Group’s growth and brought new requirements across its technology and connectivity environment.

KubeNet continued to support JWF through this period, providing continuity across its existing infrastructure while helping accommodate the additional needs created by the acquisition.

Hear from our client

Robert Allan, Director at JWF Group, said:

Key Results

Successful infrastructure & Mitel upgrade, modernising JWF’s connectivity and communications environment while improving the reliability and performance of the technology supporting its day-to-day operations. The upgraded infrastructure also provides a stronger foundation for future development as the business continues to grow.

Configuration & deployment of Cisco access points, improving wireless coverage across JWF’s environment while strengthening network security and giving the business greater control and visibility over its wireless infrastructure.

Merging both JWF & Stream’s tech stacks, bringing the two technology environments together following the acquisition of Stream Measurement. This helped reduce technical debt, simplify ongoing management and create a more consistent and efficient technology environment across the wider Group.

Seamlessly novating from an on-prem PABX to a cloud-based platform, replacing JWF’s legacy telephony infrastructure with a more modern and flexible solution. The move provides greater scalability and supports the changing communication requirements of the business.

Procurement & management of their Microsoft estate, providing JWF with ongoing support across its Microsoft environment and helping ensure licences, services and technology are appropriately managed. This also gives the business a more streamlined approach to managing its Microsoft requirements.

M2M & IoT platform providing JWF with real-time, self-serving information, enabling the business to access important operational data quickly and independently. The platform provides greater visibility of connected devices and information, helping JWF make better use of its data and support more efficient decision-making.

Conclusion

The partnership between JWF and KubeNet has developed substantially over the last six years, with both teams working collaboratively to support the Group’s evolving technology requirements, particularly across IoT. 

The IoT solution has positioned JWF to confidently grow this revenue stream, providing a strong platform for continued development and future opportunities. 

With KubeNet as a trusted technology partner, JWF has the stability, security and technical expertise required to support its long-term ambitions, underpinned by a relationship built on collaboration, shared values and a clear understanding of the business.