Customer Testimonials

Don’t just take our word for it: hear what our customers say about the expertise and customer service we offer

  • “Kube are a Star sponsor of the Citizens Theatre and as part of our 5 year association, Kube supply a full Meraki Wi-Fi network and internet access circuit which has enhanced the theatre experience we offer to our customers, wider community and staff, while offering companies looking for off-site space to host conferences & meetings. Importantly, the new infrastructure enabled the theatre for the first time to stream live theatre productions across the globe through Skype and other media platforms. We can’t thank Kube enough for the support they have shown and continue to show the Citz and keeping us at the forefront of the arts”

    Hazel McIlwraith Marketing Director, Citizen Theatre.
  • “Kube were initially asked to undertake the management of circuits and contracts that Wine Importers had with a National Supplier. Following a period of frustrating support by this supplier, coupled by their inability and unpreparedness to increase bandwidth or speed, it was decided to ask Kube to put together a proposal for a fibre bearer to improve Internet access and also allow the business to move forward to VOIP on a hosted solution.”

    This installation was excellently progress-managed throughout and the continued customer support is backed by Staff with a great depth of knowledge and experience in the telecoms industry. This is coupled with an intimate understanding of Wine Importers operating needs.

    Having the system managed for the business, frees up IT support time, allowing it to be better focussed around immediate business needs.”

    Brian Cameron IT Consultant, Wine importers
  • “As one of the UK’s largest subscription call centres it was crucial we chose the right partner to enable us to provide the best service to our customers.  After the first meeting, it was clear Kube shared a similar commitment to delivering a high quality service and failsafe back up to support. Kube have implemented and delivered reliable cloud and hosting services across a high speed private network, increasing service resilience while reducing our costs.

    Kube operate all our network infrastructure and voice services within a managed service under the ITIL framework, this gives our business the necessary confidence that we will continue to benefit from modern and cutting edge technology solutions, while still receiving the highest levels of support and project management from highly skilled network and Cisco engineers

    Alex Aitken Director of IT, ILG Ltd
  • “I have been with Kube for over 6 years and they have always provided us with excellent customer service and great value for money across our ISDN estate and voice. Quick to respond and we always talk to someone friendly and efficient. Would recommend kube to anyone”

    David Campbell Director, Woodside Business Centres
  • Before dealing with Kube we always thought it would be more cost effective to go to carriers direct. However, as they operate their own infrastructure and with multiple carrier relationships the cost savings have been fantastic. Now we have a fully resilient network across our 3 locations and world class Disaster Recovery. Also, with a mix of hosted telephony and traditional ISDN we always know that our customers can reach us, crucial for a leading transport company. We have a great relationship with the Kube team and couldn’t be more impressed.

    David McCutcheon Managing Director, Bullet Express Ltd
  • The customer service of Kube is second to none. Consistently excellent service with a personal yet professional approach, every time we ring up and ask for information or help of any kind we are always greeted with a polite and efficient team member. I would recommend Kube to any company

    Iain McLean Director, Black Box Audio
  • “Just so you have it on record. I could not be happier with the service we receive from Kube. Always very helpful, a great friendly service, competitive on cost and willing to go the extra mile to help where possible. If only everyone else I had to deal with was as good, my life would be a lot easier. I measure everyone else against the service I receive from Kube!!”

    Linda Campbell Office Manager, FBM Contracts
  • “The main reason we have chosen to remain, and work with Kube is down to their customer service. Any questions or enquiries that we may have, are always resolved quickly and efficiently followed by an easy to understand explanation without using unnecessary technical jargon. Kube have always communicated with us by explaining technical information in a way that I can understand. I have found their staff to be very approachable patient and easy to work with.”

    Liz O'Hare Human Resource Manager
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