Billing & Finance Administrator

Closing date: 28/05/2021

KubeNet has an excellent opportunity for a driven and problem-solving person to join our motivated and successful customer focused finance team.  As part of our continued growth, we now have an exciting opportunity for a Billing & Accounts Administrator who will have responsibility for Billing Kube customers as well as other accounts and administrative duties.

The Role

Our finance team are at the heart of everything we do and play a key part in our customer and supplier back office management, as well as working closely with our Sales and Provisioning team.

Assisting in the production and issuing of monthly invoices via the billing platform within agreed timescales. To update and maintain the accuracy of the billing platform and to build and maintain excellent relationships with customers and colleagues.

Core Responsibilities will include:

  • To add or remove services as per the CRM tickets updating these and the billing platform accordingly
  • Management of Billing platform ensuring all wholesale & customer costs are accurately processed within each billing cycle so that it has a high degree of accuracy
  • Processing of carrier CDR’s and associated reporting to determine any billing errors from either the carrier or as a result of incorrect data on the billing platform
  • Maintain accurate service charge descriptions
  • Ensure billing is set up in a timely manner and in line with customer requirements.
  • Query resolution, billing and general for both internal and external clients
  • Interrogation of the billing platform for report Analysis on Call Traffic, Destinations, Pricing & Billing Accuracy
  • Query resolution, billing and general for both internal and external clients
  • Provide support to customers & resellers regarding use of Kube in-house billing & reporting systems
  • Liaise with other departments, order to see all queries (internal and external) through to full resolution via phone, Teams & Email.
  • Credit Control
  • Input of sales/purchase invoices
  • Resolve billing queries and any errors
  • Manage the billing and personal mailboxes
  • Build effective relationships internally and externally
  • To assist with adhoc finance team tasks

 

The Person

Skills Required

  • Strong numerical & analytical skills
  • Proficient with excel
  • Experience of Salesforce and/or Xero would be advantageous, but not essential
  • Strong attention to detail
  • Previous accounts experience, working as part of a team
  • A telecommunications or ICT background/experience would be advantageous
  • Customer service/care
  • Data entry

Some of the great benefits

  • 31 days off, inclusive of public holidays
  • Company Pension & Healthcare after a qualification period
  • Career Development and Training Programmes

Details

  • Full-Time Position
  • Based in Glasgow, Scotland
  • Salary DOE

About us

KubeNET are a Next Generation Network owner delivering Business Connectivity, Hosted voice solutions, Cloud services & Network Security to some of the best-known companies throughout the UK & Globally. We also deliver Infrastructure Managed Services & are a Microsoft Silver Partner, a Cisco Premier partner and hold numerous other technology accreditations.

It’s an exciting time here at KubeNet and our vision is to be the communications supplier and employer of choice. As we will continue to grow our aim is to bring together the best Talent & minds in the marketplace.

At KubeNet we welcome individuality and value and encourage the things that makes you different. From diversity to creativity, we nurture every form of with inclusion front and centre.

Our team is amongst the best in business, so if you think you are too and you have the skills that are required, Send your CV and a cover letter to careers@kubenet.net with a wee bit about yourself, and make sure to let us know your notice period and current salary. Good luck!