With more adverse weather on the way, it’s important that your business can stay connected and make contingency plans for the worst-case scenario. If your employees are unable to travel, or can’t access the office – can they work remotely with the same functionality they would have in the office?
What would the impact be to your business if customers can’t contact you?
Would vital orders be lost, deadlines missed? Would you lose business?
Think about the impact on business deadlines, productivity and service levels. Would they be impacted?
Follow our guidance on how to be best prepared for any disaster that impacts you and your staff’s ability to work from the office.
How will call outs from your customers be handled, if you can’t access your office? Will they route to mobiles, another office or voicemail?
If staff work remotely, how will they make call-outs to customers?
If you don’t know the answer to these questions, act now and speak with your telecom provider.
Alternatively, consider hosted telephony. Hosted telephony provides greater flexibility in working from home or another location.
If you work remotely, whether that be from home, another location or even a café, how secure is the internet service you or your staff are using? Are your devices protected?
Flexible and remote working is a must for most of us. But in a world faced with the growing threat of cyber incidents, you have to, ensure your business and devices are protected on and off your network.
One option is using a cloud-delivered tool like Cisco Umbrella.
Cisco Umbrella helps protect your business on an office company network. If you have to access company drives and servers, always use a VPN. Many businesses are moving to systems and services that are hosted in the cloud. This ensures businesses can be more flexible and allows employees to work from any location.
Plan and Test – Regularly
When you establish your business continuity and disaster recovery plans, make sure you test and review them regularly.
Moreover, the best practice is to perform a full test once a quarter. You will be prepared if the worst-case scenario occurs and all staff know the processes.
Ultimately this will mean that your business continues to run without disasters!
Don’t risk losing business or absorbing staff costs without any output.
The good news is there are a number of products and services which can make this process easier. The key is that you take your time to evaluate the needs of the business and put these solutions in place.